Ethics & Law · single question
A non-English-speaking patient (Hmong/Laotian) attends with her English-speaking daughter. The daughter states that the mother has tooth pain and believes an evil spirit is causing it. What is the most appropriate action?
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Correct answer: A. Locate and use a trained professional interpreter
A trained, qualified interpreter ensures accurate, confidential, and culturally sensitive communication and meets legal and ethical obligations for patients with limited English proficiency.Other options: Relying on family members or untrained staff risks inaccuracy, breaches confidentiality, and may introduce bias; ignoring the complaint is inappropriate.Key exam takeaway: Limited English proficiency = provide a trained/certified interpreter; avoid using family members.