Infection Control · single question

A flood occurs in the dental office. What is the FIRST thing to do?

  1. Continue treating patients and manage records later
  2. Ensure records are safe, computers are turned off, electricity is turned off first
  3. Call the insurance company first
  4. Immediately throw away all paper records
  5. Disinfect the entire office before doing anything else
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Correct answer: B. Ensure records are safe, computers are turned off, electricity is turned off first

✓ B) Ensure records are safe + turn off computers and electricity FIRST.
Flood emergency protocol: FIRST = ensure safety (turn off electricity — electrocution risk), turn off computers (data loss), protect/secure patient records and hard drives. THEN: wear PPE while handling flood-contaminated materials (mold, biological hazards), increase ventilation to dry out space, seal contaminated records in plastic bags for drying/restoration, contact water damage restoration services. DO NOT enter flooded areas with live electrical wiring. Patient records must be protected per HIPAA — loss of records can expose the practice to liability.

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