A patient with limited English (e.g., from Laos) attends with their daughter. The best way to communicate medical information is to:

Correct answer: C. Use a certified medical interpreter (e.g., professional phone interpreter)

• A. Incorrect. Written English does not overcome a language barrier and risks errors; a certified interpreter ensures accurate, confidential communication.
• B. Incorrect – inadequate for informed consent and medical detail.
• C. Correct – a trained, certified interpreter ensures accuracy, confidentiality, and avoids family bias/omission.
• D. Incorrect – family members may filter/misinterpret and compromise privacy.