Medical Emergencies · single question

A patient says 'I really hate the sound of the drill.' What is the best management approach?

  1. Work only with a low-speed handpiece
  2. Offer headphones to the patient
  3. Dismiss the patient
  4. Tell the patient to look at a poster on the ceiling
Show answer and explanation

Correct answer: B. Offer headphones to the patient

  • A. Low-speed handpieces cannot perform all procedures and do not eliminate drilling sounds.
  • B. The patient's complaint is specifically about sound. Offering headphones (music or noise-canceling) directly addresses the auditory trigger — the most appropriate, evidence-based anxiety management response.
  • C. Dismissing a patient without care is unethical and constitutes abandonment.
  • D. Visual distraction is a minor technique but does not address the stated auditory trigger.

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